Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 167 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
3. 3.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
4. 4.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
9. 9.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
10. 10.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
17. 17.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) interrupting the asker (d) arguing angrily
18. 18.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
20. 20.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) keeping answers short (d) admitting you don’t know
21. 21.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) making up an answer (d) a ten-minute answer
22. 22.Which of these is a poor Q&A habit? (a) rolling your eyes (b) thanking the asker (c) admitting you don’t know (d) staying calm
23. 23.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
24. 24.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) making up an answer (d) interrupting the asker
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) making up an answer (d) arguing angrily
27. 27.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
30. 30.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
34. 34.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) answering only friends
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
37. 37.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) answering only friends (d) repeating the question
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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