Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 172 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) rolling your eyes (d) interrupting the asker
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
6. 6.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
9. 9.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) rolling your eyes
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
12. 12.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) staying calm
13. 13.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) arguing angrily (d) thanking the asker
14. 14.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
20. 20.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
22. 22.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) thanking the asker (d) keeping answers short
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
25. 25.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
31. 31.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
35. 35.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) interrupting the asker
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) rolling your eyes
37. 37.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) repeating the question (d) thanking the asker

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