Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 18 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
2. 2.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) arguing angrily (d) interrupting the asker
3. 3.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
4. 4.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
6. 6.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
7. 7.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) admitting you don’t know (d) arguing angrily
8. 8.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
13. 13.Which of these is a good Q&A habit? (a) arguing angrily (b) keeping answers short (c) interrupting the asker (d) answering only friends
14. 14.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) a ten-minute answer (d) staying calm
16. 16.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) making up an answer
19. 19.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) making up an answer (d) interrupting the asker
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
24. 24.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) staying calm (d) thanking the asker
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) staying calm
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
35. 35.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
36. 36.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) keeping answers short (d) thanking the asker
38. 38.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) arguing angrily (d) keeping answers short
39. 39.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly

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