Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 181 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
2. 2.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) repeating the question (d) rolling your eyes
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.Which of these is a poor Q&A habit? (a) thanking the asker (b) interrupting the asker (c) repeating the question (d) keeping answers short
5. 5.Which of these is a poor Q&A habit? (a) repeating the question (b) rolling your eyes (c) looking at everyone (d) admitting you don’t know
6. 6.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) rolling your eyes (d) a ten-minute answer
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
16. 16.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) keeping answers short
17. 17.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) a ten-minute answer (d) arguing angrily
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
20. 20.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
23. 23.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
24. 24.Which of these is a poor Q&A habit? (a) repeating the question (b) arguing angrily (c) thanking the asker (d) keeping answers short
25. 25.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
26. 26.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) keeping answers short (d) repeating the question
27. 27.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
28. 28.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
36. 36.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) looking at everyone (d) making up an answer
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit

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