Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 185 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) admitting you don’t know (d) repeating the question
3. 3.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
4. 4.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) looking at everyone (d) arguing angrily
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
7. 7.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) interrupting the asker (d) staying calm
8. 8.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) staying calm (d) rolling your eyes
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
10. 10.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
12. 12.Which of these is a poor Q&A habit? (a) staying calm (b) a ten-minute answer (c) keeping answers short (d) repeating the question
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
20. 20.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
22. 22.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) making up an answer
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) answering only friends
28. 28.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
32. 32.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) a ten-minute answer (d) repeating the question
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) rolling your eyes
37. 37.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
38. 38.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True

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