Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 225 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
2. 2.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) admitting you don’t know (d) interrupting the asker
5. 5.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
8. 8.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) making up an answer (d) admitting you don’t know
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
11. 11.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) thanking the asker (d) looking at everyone
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
15. 15.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
17. 17.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
20. 20.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) repeating the question (d) looking at everyone
22. 22.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
24. 24.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) keeping answers short (d) interrupting the asker
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) repeating the question (d) arguing angrily
26. 26.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) answering only friends (d) looking at everyone
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) making up an answer (d) admitting you don’t know
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) looking at everyone
36. 36.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) looking at everyone (d) repeating the question
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question

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