Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 234 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) thanking the asker
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) rolling your eyes (d) thanking the asker
5. 5.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
8. 8.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
11. 11.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) a ten-minute answer (d) arguing angrily
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) rolling your eyes (d) repeating the question
14. 14.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) admitting you don’t know
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
17. 17.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) answering only friends (d) rolling your eyes
18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) repeating the question (d) thanking the asker
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) staying calm (d) a ten-minute answer
28. 28.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) admitting you don’t know (d) repeating the question
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
33. 33.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
37. 37.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
38. 38.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
40. 40.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them

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