Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 248 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) making up an answer (d) thanking the asker
2. 2.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
4. 4.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
7. 7.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) thanking the asker (d) keeping answers short
8. 8.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
9. 9.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) keeping answers short (d) repeating the question
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
12. 12.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
13. 13.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
14. 14.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
15. 15.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
16. 16.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) looking at everyone (d) admitting you don’t know
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
21. 21.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) thanking the asker (d) repeating the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
27. 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) interrupting the asker
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
30. 30.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
31. 31.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) keeping answers short (d) repeating the question
32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) answering only friends (d) staying calm
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) thanking the asker
35. 35.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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