Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 278 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) a ten-minute answer (d) admitting you don’t know
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
4. 4.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) looking at everyone (d) arguing angrily
6. 6.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
7. 7.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
9. 9.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) admitting you don’t know (d) looking at everyone
15. 15.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) arguing angrily (d) admitting you don’t know
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) admitting you don’t know (d) looking at everyone
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) arguing angrily
24. 24.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) repeating the question (d) a ten-minute answer
25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) a ten-minute answer (d) thanking the asker
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) keeping answers short (d) repeating the question
29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
31. 31.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) keeping answers short (d) interrupting the asker
32. 32.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
34. 34.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
38. 38.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) thanking the asker (d) answering only friends
39. 39.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
40. 40.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) interrupting the asker (d) rolling your eyes

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