Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 282 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) staying calm (d) answering only friends
2. 2.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
3. 3.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
11. 11.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
12. 12.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
13. 13.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
15. 15.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) arguing angrily (d) answering only friends
18. 18.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) a ten-minute answer (d) thanking the asker
19. 19.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) thanking the asker
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
26. 26.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) making up an answer
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) answering only friends (d) interrupting the asker
34. 34.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) looking at everyone (d) rolling your eyes
35. 35.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) thanking the asker (d) rolling your eyes
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) rolling your eyes (d) admitting you don’t know
39. 39.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) staying calm (d) keeping answers short
40. 40.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False

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