Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 285 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) staying calm
2. 2.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) looking at everyone (d) keeping answers short
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
5. 5.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
6. 6.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) keeping answers short
7. 7.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) answering only friends (d) making up an answer
10. 10.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) interrupting the asker (d) thanking the asker
16. 16.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) admitting you don’t know
19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
22. 22.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) answering only friends (d) admitting you don’t know
23. 23.Which of these is a poor Q&A habit? (a) thanking the asker (b) interrupting the asker (c) repeating the question (d) looking at everyone
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) looking at everyone (d) staying calm
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
33. 33.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) keeping answers short (d) rolling your eyes
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) answering only friends
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) rolling your eyes (d) a ten-minute answer
36. 36.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) looking at everyone (d) a ten-minute answer
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
38. 38.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) making up an answer (d) arguing angrily
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit

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