Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 296 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
2. 2.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
3. 3.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
4. 4.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) answering only friends
6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) keeping answers short (d) a ten-minute answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) looking at everyone (d) arguing angrily
13. 13.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) rolling your eyes
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) answering only friends (d) rolling your eyes
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) admitting you don’t know (d) repeating the question
22. 22.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) repeating the question (d) staying calm
23. 23.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) repeating the question (d) thanking the asker
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
26. 26.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) answering only friends
33. 33.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) arguing angrily (d) making up an answer
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) thanking the asker
37. 37.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) repeating the question (d) keeping answers short
38. 38.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
39. 39.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
40. 40.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) thanking the asker (d) repeating the question

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