Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 30 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
2. 2.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) staying calm (d) arguing angrily
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) looking at everyone
12. 12.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
13. 13.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) keeping answers short (d) thanking the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
16. 16.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) a ten-minute answer (d) looking at everyone
18. 18.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) interrupting the asker
19. 19.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) a ten-minute answer (d) keeping answers short
22. 22.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) repeating the question (d) rolling your eyes
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
25. 25.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
28. 28.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) thanking the asker (d) answering only friends
29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
31. 31.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) interrupting the asker (d) arguing angrily
32. 32.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
34. 34.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
35. 35.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer

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