Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 300 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) a ten-minute answer (d) admitting you don’t know
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) making up an answer (d) interrupting the asker
5. 5.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
7. 7.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) rolling your eyes
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) looking at everyone (d) keeping answers short
11. 11.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
13. 13.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) staying calm (d) making up an answer
16. 16.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
20. 20.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
21. 21.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
25. 25.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) rolling your eyes (d) interrupting the asker
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) answering only friends (d) keeping answers short
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
28. 28.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) thanking the asker (d) looking at everyone
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
32. 32.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) making up an answer (d) repeating the question
34. 34.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) interrupting the asker
35. 35.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) repeating the question (d) arguing angrily
37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) thanking the asker (d) arguing angrily

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