Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 316 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
2. 2.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) rolling your eyes
4. 4.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
5. 5.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) keeping answers short (d) making up an answer
6. 6.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) keeping answers short (d) arguing angrily
7. 7.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
8. 8.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) admitting you don’t know (d) staying calm
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
12. 12.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) making up an answer (d) looking at everyone
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
16. 16.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) thanking the asker
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
25. 25.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) admitting you don’t know (d) answering only friends
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
27. 27.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) interrupting the asker
29. 29.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) keeping answers short (d) repeating the question
31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) arguing angrily (d) rolling your eyes

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