Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 318 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) interrupting the asker (d) thanking the asker
2. 2.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) admitting you don’t know (d) interrupting the asker
3. 3.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
4. 4.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) keeping answers short (d) looking at everyone
6. 6.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
12. 12.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) repeating the question
14. 14.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
15. 15.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) rolling your eyes (d) making up an answer
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
19. 19.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) keeping answers short (d) looking at everyone
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) keeping answers short (d) repeating the question
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
30. 30.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) admitting you don’t know (d) rolling your eyes
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
32. 32.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) answering only friends (d) rolling your eyes
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) arguing angrily (d) making up an answer
36. 36.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) rolling your eyes (d) interrupting the asker
37. 37.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
38. 38.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) a ten-minute answer
39. 39.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply

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