Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
- 2.Which of these is a poor Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) thanking the asker (d) keeping answers short
- 3.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
- 4.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
- 5.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
- 6.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
- 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
- 9.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
- 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
- 12.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) interrupting the asker (d) making up an answer
- 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
- 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
- 15.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
- 16.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
- 17.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) answering only friends
- 18.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
- 19.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
- 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 22.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
- 23.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) a ten-minute answer (d) answering only friends
- 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 25.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 26.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) rolling your eyes (d) arguing angrily
- 28.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
- 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 31.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
- 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
- 33.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) staying calm (d) keeping answers short
- 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
- 35.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
- 36.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) arguing angrily (d) interrupting the asker
- 37.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) a ten-minute answer (d) looking at everyone
- 38.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) repeating the question (d) thanking the asker
- 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
Answer key
- a polite reply
- rolling your eyes
- False
- “Does that help?”
- False
- take them one by one
- a polite reply
- a poor Q&A habit
- False
- a polite reply
- a good Q&A habit
- repeating the question
- an impolite reply
- a good Q&A habit
- say you will find out
- an impolite reply
- admitting you don’t know
- a good Q&A habit
- a poor Q&A habit
- a polite reply
- answer briefly
- questions and answers
- keeping answers short
- an impolite reply
- listen to the question
- thank the asker
- staying calm
- thanking the asker
- answer briefly
- thank the asker
- True
- False
- interrupting the asker
- False
- True
- looking at everyone
- a ten-minute answer
- interrupting the asker
- listen to the question
- False
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