Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 333 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) arguing angrily
4. 4.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) keeping answers short (d) interrupting the asker
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
7. 7.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) staying calm (d) a ten-minute answer
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) a ten-minute answer (d) looking at everyone
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
11. 11.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
12. 12.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
13. 13.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
15. 15.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) thanking the asker (d) making up an answer
18. 18.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) looking at everyone
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) making up an answer
21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) repeating the question (d) rolling your eyes
25. 25.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) rolling your eyes (d) making up an answer
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) looking at everyone (d) arguing angrily
29. 29.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) staying calm (d) a ten-minute answer
34. 34.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) staying calm (d) thanking the asker
36. 36.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) keeping answers short
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) keeping answers short (d) answering only friends

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