Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 336 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
4. 4.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) thanking the asker
6. 6.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
7. 7.Which of these is a poor Q&A habit? (a) looking at everyone (b) rolling your eyes (c) admitting you don’t know (d) staying calm
8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) staying calm
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) making up an answer (d) answering only friends
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
17. 17.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) looking at everyone (d) thanking the asker
24. 24.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
26. 26.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) a ten-minute answer (d) keeping answers short
27. 27.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) thanking the asker (d) interrupting the asker
30. 30.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
31. 31.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) a ten-minute answer (d) arguing angrily
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) arguing angrily (d) keeping answers short
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
39. 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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