Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 345 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
3. 3.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) thanking the asker
5. 5.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
7. 7.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
8. 8.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) keeping answers short (d) interrupting the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
13. 13.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
15. 15.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
16. 16.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) thanking the asker
18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) keeping answers short
20. 20.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) repeating the question
21. 21.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) looking at everyone (d) admitting you don’t know
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
27. 27.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
32. 32.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) looking at everyone (d) staying calm
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
34. 34.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) interrupting the asker
40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True

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