Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 350 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
2. 2.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
3. 3.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
4. 4.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
5. 5.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) answering only friends (d) interrupting the asker
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) repeating the question (d) making up an answer
15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) a ten-minute answer
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) making up an answer
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) a ten-minute answer (d) arguing angrily
18. 18.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) looking at everyone
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
21. 21.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
25. 25.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) making up an answer
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
28. 28.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) arguing angrily
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) interrupting the asker
34. 34.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
35. 35.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) thanking the asker
36. 36.Which of these is a poor Q&A habit? (a) thanking the asker (b) rolling your eyes (c) staying calm (d) repeating the question
37. 37.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply

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