Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 355 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
2. 2.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
4. 4.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
8. 8.Which of these is a good Q&A habit? (a) staying calm (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
9. 9.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) a ten-minute answer (d) rolling your eyes
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
13. 13.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
14. 14.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) repeating the question (d) looking at everyone
16. 16.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) thanking the asker (d) rolling your eyes
17. 17.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) making up an answer
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) rolling your eyes
21. 21.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) admitting you don’t know (d) repeating the question
23. 23.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) arguing angrily (d) admitting you don’t know
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) admitting you don’t know (d) interrupting the asker
27. 27.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) looking at everyone (d) interrupting the asker
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) rolling your eyes
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
33. 33.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) looking at everyone (d) admitting you don’t know
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
40. 40.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) arguing angrily (d) rolling your eyes

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