Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 368 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
2. 2.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) repeating the question (d) rolling your eyes
3. 3.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
4. 4.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.Which of these is a poor Q&A habit? (a) rolling your eyes (b) thanking the asker (c) staying calm (d) admitting you don’t know
8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) thanking the asker
9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.Which of these is a poor Q&A habit? (a) keeping answers short (b) answering only friends (c) repeating the question (d) admitting you don’t know
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
13. 13.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) making up an answer (d) arguing angrily
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
15. 15.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) interrupting the asker
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) a ten-minute answer
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
19. 19.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) admitting you don’t know (d) staying calm
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) keeping answers short (d) interrupting the asker
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) repeating the question (d) interrupting the asker
24. 24.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
26. 26.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
29. 29.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
30. 30.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) making up an answer (d) answering only friends
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) answering only friends (d) rolling your eyes
34. 34.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) a ten-minute answer (d) looking at everyone
35. 35.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) admitting you don’t know
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
37. 37.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
38. 38.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
40. 40.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive

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