Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 380 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
4. 4.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) arguing angrily (d) repeating the question
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) staying calm (d) arguing angrily
7. 7.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) interrupting the asker (d) rolling your eyes
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) thanking the asker (d) looking at everyone
18. 18.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) admitting you don’t know (d) repeating the question
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
20. 20.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
21. 21.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
23. 23.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
26. 26.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) staying calm (d) interrupting the asker
28. 28.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) staying calm (d) keeping answers short
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) answering only friends (d) making up an answer
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
33. 33.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) a ten-minute answer (d) admitting you don’t know
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) answering only friends (d) thanking the asker
37. 37.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
38. 38.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) interrupting the asker
39. 39.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True

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