Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 412 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) repeating the question (d) looking at everyone
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) thanking the asker (d) making up an answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
9. 9.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) admitting you don’t know (d) making up an answer
10. 10.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
11. 11.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) keeping answers short
12. 12.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
13. 13.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
16. 16.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) interrupting the asker (d) repeating the question
17. 17.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) thanking the asker
20. 20.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
21. 21.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) a ten-minute answer (d) looking at everyone
22. 22.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) arguing angrily
23. 23.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
24. 24.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
25. 25.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) staying calm
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
32. 32.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) admitting you don’t know
33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) keeping answers short
34. 34.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) repeating the question (d) answering only friends
35. 35.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) repeating the question (d) interrupting the asker
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question

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