Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 418 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) a ten-minute answer
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) keeping answers short (d) staying calm
4. 4.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) interrupting the asker (d) rolling your eyes
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
9. 9.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
11. 11.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
14. 14.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
17. 17.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) staying calm
21. 21.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) looking at everyone (d) a ten-minute answer
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
24. 24.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) rolling your eyes
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) repeating the question (d) keeping answers short
27. 27.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) keeping answers short (d) repeating the question
28. 28.Which of these is a poor Q&A habit? (a) repeating the question (b) rolling your eyes (c) thanking the asker (d) keeping answers short
29. 29.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) making up an answer
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) staying calm (d) interrupting the asker
32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) answering only friends
36. 36.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
39. 39.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) arguing angrily (d) interrupting the asker
40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False

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