Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) staying calm (d) a ten-minute answer
- 2.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
- 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 4.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
- 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 6.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
- 7.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 8.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
- 9.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) thanking the asker
- 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
- 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
- 12.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) making up an answer (d) answering only friends
- 13.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
- 14.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) rolling your eyes (d) looking at everyone
- 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
- 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 17.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) admitting you don’t know
- 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
- 19.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) interrupting the asker
- 20.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) staying calm (d) repeating the question
- 21.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
- 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 23.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
- 24.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) interrupting the asker (d) arguing angrily
- 25.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
- 26.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 27.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) repeating the question (d) looking at everyone
- 28.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
- 29.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
- 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) answering only friends (d) repeating the question
- 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 33.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
- 34.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
- 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 37.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) making up an answer
- 38.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
- 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 40.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
Answer key
- staying calm
- questions and answers
- listen to the question
- politely ask again
- a polite reply
- False
- listen to the question
- True
- a ten-minute answer
- a good Q&A habit
- a poor Q&A habit
- repeating the question
- listen to the question
- rolling your eyes
- False
- a polite reply
- admitting you don’t know
- True
- interrupting the asker
- arguing angrily
- thank the asker
- thank the asker
- True
- thanking the asker
- False
- False
- making up an answer
- False
- True
- a polite reply
- answering only friends
- thank the asker
- take them one by one
- a good Q&A habit
- an impolite reply
- an impolite reply
- making up an answer
- True
- a polite reply
- “Does that help?”
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