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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 424 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) staying calm
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  3. 3.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) a ten-minute answer
  4. 4.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) looking at everyone (d) interrupting the asker
  6. 6.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) answering only friends (d) repeating the question
  9. 9.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  11. 11.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
  12. 12.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  13. 13.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  14. 14.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  16. 16.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
  17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  18. 18.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
  19. 19.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
  20. 20.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
  21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) rolling your eyes (d) arguing angrily
  22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  23. 23.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) keeping answers short (d) staying calm
  24. 24.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  26. 26.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
  27. 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  30. 30.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  32. 32.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
  33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  35. 35.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  36. 36.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) interrupting the asker (d) making up an answer
  37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) making up an answer
  38. 38.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) rolling your eyes
  39. 39.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  40. 40.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit

Answer key

  1. making up an answer
  2. an impolite reply
  3. repeating the question
  4. a poor Q&A habit
  5. interrupting the asker
  6. False
  7. a polite reply
  8. answering only friends
  9. False
  10. an impolite reply
  11. looking at everyone
  12. False
  13. True
  14. a good Q&A habit
  15. answer briefly
  16. take them one by one
  17. answer briefly
  18. say you will find out
  19. questions and answers
  20. listen till they finish
  21. looking at everyone
  22. listen to the question
  23. making up an answer
  24. False
  25. listen to the question
  26. interrupting the asker
  27. a good Q&A habit
  28. listen to the question
  29. an impolite reply
  30. a poor Q&A habit
  31. False
  32. politely ask again
  33. False
  34. thank the asker
  35. True
  36. admitting you don’t know
  37. keeping answers short
  38. staying calm
  39. a poor Q&A habit
  40. a good Q&A habit

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