Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 454 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) answering only friends (d) rolling your eyes
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) interrupting the asker (d) keeping answers short
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) repeating the question (d) keeping answers short
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
14. 14.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) answering only friends
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
17. 17.Which of these is a poor Q&A habit? (a) rolling your eyes (b) staying calm (c) thanking the asker (d) admitting you don’t know
18. 18.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) staying calm (d) thanking the asker
20. 20.Which of these is a poor Q&A habit? (a) arguing angrily (b) looking at everyone (c) admitting you don’t know (d) staying calm
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
25. 25.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
26. 26.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) rolling your eyes
31. 31.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
32. 32.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) keeping answers short (d) interrupting the asker
33. 33.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
36. 36.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply

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