Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 457 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) a ten-minute answer (d) staying calm
2. 2.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) interrupting the asker (d) making up an answer
6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) repeating the question
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) repeating the question (d) interrupting the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) making up an answer (d) a ten-minute answer
11. 11.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) making up an answer
12. 12.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
16. 16.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) answering only friends (d) repeating the question
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
18. 18.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.Which of these is a good Q&A habit? (a) keeping answers short (b) rolling your eyes (c) arguing angrily (d) a ten-minute answer
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
23. 23.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
25. 25.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
28. 28.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) looking at everyone (d) admitting you don’t know
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) staying calm (d) making up an answer
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) rolling your eyes (d) repeating the question
32. 32.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) thanking the asker (d) repeating the question
33. 33.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
34. 34.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
35. 35.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
36. 36.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) admitting you don’t know (d) staying calm
37. 37.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker

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