Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 469 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) admitting you don’t know (d) thanking the asker
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
6. 6.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) making up an answer (d) staying calm
7. 7.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
8. 8.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
9. 9.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) a ten-minute answer (d) looking at everyone
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
15. 15.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) making up an answer (d) repeating the question
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
18. 18.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
19. 19.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) rolling your eyes
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) interrupting the asker (d) staying calm
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) interrupting the asker (d) a ten-minute answer
26. 26.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) keeping answers short (d) interrupting the asker
29. 29.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
31. 31.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
36. 36.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) arguing angrily (d) staying calm
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) answering only friends (d) rolling your eyes
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply

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