Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 477 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
5. 5.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) rolling your eyes (d) interrupting the asker
7. 7.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
9. 9.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
12. 12.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) arguing angrily
14. 14.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) rolling your eyes (d) admitting you don’t know
15. 15.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
19. 19.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) making up an answer (d) thanking the asker
20. 20.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
21. 21.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) making up an answer (d) rolling your eyes
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) interrupting the asker
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) a ten-minute answer (d) rolling your eyes
27. 27.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) making up an answer (d) staying calm
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) staying calm (d) a ten-minute answer
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) thanking the asker
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
37. 37.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) admitting you don’t know (d) a ten-minute answer
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit

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