Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 488 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
3. 3.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) making up an answer
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
9. 9.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
11. 11.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) a ten-minute answer
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) staying calm (d) interrupting the asker
17. 17.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) repeating the question (d) making up an answer
24. 24.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) arguing angrily (d) thanking the asker
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
26. 26.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
28. 28.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
30. 30.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) keeping answers short (d) arguing angrily
31. 31.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
34. 34.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
38. 38.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
39. 39.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
40. 40.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True

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