Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 494 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) a ten-minute answer
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
5. 5.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
12. 12.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) looking at everyone
13. 13.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
14. 14.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
15. 15.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
16. 16.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
18. 18.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) staying calm (d) answering only friends
20. 20.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) rolling your eyes
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) repeating the question (d) a ten-minute answer
23. 23.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) looking at everyone (d) interrupting the asker
24. 24.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) thanking the asker
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) looking at everyone (d) making up an answer
26. 26.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) admitting you don’t know (d) thanking the asker
27. 27.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) answering only friends (d) interrupting the asker
28. 28.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
29. 29.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) staying calm (d) interrupting the asker
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) interrupting the asker (d) arguing angrily
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
39. 39.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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