Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 540 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) repeating the question (d) rolling your eyes
4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
5. 5.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
6. 6.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) thanking the asker (d) keeping answers short
8. 8.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
9. 9.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
14. 14.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) admitting you don’t know
16. 16.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
18. 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
20. 20.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) looking at everyone (d) answering only friends
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) staying calm (d) answering only friends
25. 25.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) staying calm (d) arguing angrily
26. 26.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) arguing angrily (d) keeping answers short
28. 28.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
30. 30.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) interrupting the asker (d) keeping answers short
33. 33.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
37. 37.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) looking at everyone (d) repeating the question
40. 40.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) keeping answers short

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