Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 542 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
2. 2.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
3. 3.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) making up an answer (d) keeping answers short
5. 5.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
6. 6.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
7. 7.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
11. 11.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) staying calm
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
14. 14.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) repeating the question (d) keeping answers short
16. 16.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) arguing angrily
25. 25.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) looking at everyone
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) staying calm
27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) arguing angrily (d) interrupting the asker
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) answering only friends (d) making up an answer
31. 31.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) repeating the question
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) thanking the asker
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
35. 35.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) thanking the asker
36. 36.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply

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