Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 545 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) keeping answers short
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
7. 7.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
8. 8.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
10. 10.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) arguing angrily (d) answering only friends
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
13. 13.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) keeping answers short (d) staying calm
15. 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) making up an answer (d) staying calm
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) repeating the question (d) looking at everyone
19. 19.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) looking at everyone (d) making up an answer
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
21. 21.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) repeating the question (d) making up an answer
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) thanking the asker (d) repeating the question
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) making up an answer (d) rolling your eyes
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) keeping answers short (d) repeating the question
29. 29.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) a ten-minute answer (d) answering only friends
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) thanking the asker
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
37. 37.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) repeating the question (d) making up an answer
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit

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