Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 547 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) looking at everyone (d) repeating the question
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) repeating the question (d) staying calm
4. 4.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) arguing angrily
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) arguing angrily (d) looking at everyone
7. 7.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) rolling your eyes (d) interrupting the asker
8. 8.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
9. 9.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
10. 10.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
12. 12.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) staying calm (d) repeating the question
16. 16.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) repeating the question (d) answering only friends
18. 18.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) repeating the question
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
20. 20.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) rolling your eyes
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
25. 25.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
26. 26.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) a ten-minute answer (d) making up an answer
27. 27.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) making up an answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) keeping answers short (d) thanking the asker
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) staying calm (d) arguing angrily
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
34. 34.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
35. 35.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) repeating the question (d) keeping answers short
38. 38.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) arguing angrily (d) looking at everyone
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True

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