Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
- 2.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
- 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
- 4.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
- 5.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) a ten-minute answer (d) answering only friends
- 6.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
- 7.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
- 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
- 9.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) interrupting the asker
- 10.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
- 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
- 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
- 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
- 14.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) answering only friends (d) interrupting the asker
- 15.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) staying calm (d) repeating the question
- 16.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
- 17.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 18.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
- 19.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
- 20.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
- 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
- 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 23.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) arguing angrily (d) making up an answer
- 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 25.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
- 26.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
- 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 28.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) arguing angrily (d) repeating the question
- 29.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
- 30.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) staying calm
- 31.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) making up an answer (d) interrupting the asker
- 32.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
- 33.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
- 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) admitting you don’t know (d) repeating the question
- 35.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
- 36.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) admitting you don’t know (d) answering only friends
- 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
- 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
- 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) thanking the asker
- 40.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) arguing angrily (d) repeating the question
Answer key
- False
- True
- an impolite reply
- a good Q&A habit
- thanking the asker
- listen till they finish
- take them one by one
- True
- interrupting the asker
- False
- an impolite reply
- a polite reply
- a poor Q&A habit
- keeping answers short
- making up an answer
- True
- a polite reply
- False
- a polite reply
- a good Q&A habit
- an impolite reply
- a polite reply
- looking at everyone
- answer briefly
- say you will find out
- False
- a good Q&A habit
- arguing angrily
- True
- staying calm
- keeping answers short
- politely ask again
- “Does that help?”
- a ten-minute answer
- False
- admitting you don’t know
- False
- True
- thanking the asker
- arguing angrily
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