Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 569 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
4. 4.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) admitting you don’t know (d) staying calm
7. 7.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) staying calm
8. 8.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) making up an answer (d) looking at everyone
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) interrupting the asker
14. 14.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) rolling your eyes (d) interrupting the asker
15. 15.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) answering only friends
16. 16.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
17. 17.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) interrupting the asker (d) repeating the question
19. 19.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) keeping answers short (d) staying calm
20. 20.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
21. 21.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) making up an answer (d) answering only friends
22. 22.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) keeping answers short (d) repeating the question
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
24. 24.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
27. 27.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) admitting you don’t know (d) looking at everyone
32. 32.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply

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