Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 574 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
3. 3.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) repeating the question (d) thanking the asker
4. 4.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) thanking the asker (d) answering only friends
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) keeping answers short (d) arguing angrily
6. 6.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) repeating the question (d) looking at everyone
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
12. 12.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) staying calm
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) thanking the asker (d) repeating the question
15. 15.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) making up an answer
16. 16.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) making up an answer (d) admitting you don’t know
17. 17.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
19. 19.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) rolling your eyes (d) answering only friends
20. 20.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
23. 23.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
24. 24.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) repeating the question (d) arguing angrily
25. 25.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
26. 26.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
28. 28.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
36. 36.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
37. 37.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) a ten-minute answer (d) admitting you don’t know
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) answering only friends
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) rolling your eyes (d) staying calm

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