← Handling questions politely lesson New set →

Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 577 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

NameDateTime takenScore ___ / 40
  1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  2. 2.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  4. 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  5. 5.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
  6. 6.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
  7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  9. 9.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) admitting you don’t know (d) answering only friends
  10. 10.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  12. 12.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) staying calm
  13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  14. 14.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
  15. 15.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
  16. 16.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) interrupting the asker (d) making up an answer
  19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  20. 20.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) repeating the question (d) staying calm
  21. 21.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  22. 22.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  24. 24.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  26. 26.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) keeping answers short (d) interrupting the asker
  27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) keeping answers short (d) repeating the question
  28. 28.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) a ten-minute answer (d) rolling your eyes
  29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) repeating the question (d) making up an answer
  30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  32. 32.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  33. 33.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) making up an answer
  34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  35. 35.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) thanking the asker (d) repeating the question
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  39. 39.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

Answer key

  1. a poor Q&A habit
  2. say you will find out
  3. a polite reply
  4. False
  5. take them one by one
  6. “Does that help?”
  7. answer briefly
  8. a poor Q&A habit
  9. admitting you don’t know
  10. True
  11. a polite reply
  12. staying calm
  13. thank the asker
  14. questions and answers
  15. politely ask again
  16. a good Q&A habit
  17. True
  18. staying calm
  19. a good Q&A habit
  20. rolling your eyes
  21. a poor Q&A habit
  22. True
  23. a polite reply
  24. False
  25. a polite reply
  26. interrupting the asker
  27. interrupting the asker
  28. keeping answers short
  29. making up an answer
  30. a poor Q&A habit
  31. True
  32. False
  33. making up an answer
  34. listen to the question
  35. a ten-minute answer
  36. an impolite reply
  37. True
  38. thank the asker
  39. a good Q&A habit
  40. answer briefly

Free public speaking lessons, practice and worksheets at talentjr.in/public-speaking-for-kids