Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 585 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) looking at everyone (b) answering only friends (c) interrupting the asker (d) a ten-minute answer
2. 2.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) arguing angrily (d) keeping answers short
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
10. 10.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
11. 11.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
13. 13.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
14. 14.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
15. 15.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) making up an answer (d) answering only friends
21. 21.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
22. 22.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) making up an answer (d) admitting you don’t know
23. 23.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
24. 24.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) a ten-minute answer
26. 26.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) answering only friends (d) repeating the question
27. 27.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) interrupting the asker (d) repeating the question
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
29. 29.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) repeating the question (d) arguing angrily
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) answering only friends
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
32. 32.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) answering only friends (d) staying calm
34. 34.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) keeping answers short
36. 36.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply

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