Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 590 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
3. 3.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) arguing angrily
4. 4.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) staying calm
5. 5.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) a ten-minute answer (d) arguing angrily
6. 6.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) repeating the question (d) staying calm
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) answering only friends (d) rolling your eyes
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
26. 26.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
28. 28.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) making up an answer (d) staying calm
29. 29.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) repeating the question
30. 30.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) staying calm
31. 31.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) keeping answers short (d) repeating the question
32. 32.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) arguing angrily (d) answering only friends
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
35. 35.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
36. 36.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) making up an answer (d) repeating the question
37. 37.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) arguing angrily (d) interrupting the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True

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