Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 600 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
2. 2.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
5. 5.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
7. 7.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) a ten-minute answer (d) answering only friends
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) keeping answers short (d) interrupting the asker
12. 12.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
17. 17.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) answering only friends (d) making up an answer
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
21. 21.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) looking at everyone
22. 22.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) staying calm (d) a ten-minute answer
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) repeating the question (d) making up an answer
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
32. 32.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
33. 33.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
36. 36.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) making up an answer (d) arguing angrily
37. 37.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) staying calm (d) thanking the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”

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