Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 617 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
2. 2.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
3. 3.Which of these is a good Q&A habit? (a) thanking the asker (b) rolling your eyes (c) making up an answer (d) arguing angrily
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
5. 5.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
6. 6.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) arguing angrily (d) repeating the question
7. 7.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
8. 8.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) looking at everyone
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) keeping answers short (d) rolling your eyes
13. 13.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) rolling your eyes (d) arguing angrily
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
15. 15.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
16. 16.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
17. 17.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) thanking the asker (d) admitting you don’t know
21. 21.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
28. 28.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) making up an answer (d) thanking the asker
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
32. 32.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
34. 34.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) thanking the asker (d) keeping answers short
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
40. 40.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer

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