Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 622 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
4. 4.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
5. 5.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
12. 12.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
13. 13.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) keeping answers short (d) looking at everyone
15. 15.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) answering only friends
16. 16.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) arguing angrily (d) looking at everyone
20. 20.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
24. 24.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
30. 30.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) rolling your eyes (d) a ten-minute answer
31. 31.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
33. 33.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
35. 35.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) admitting you don’t know (d) interrupting the asker
37. 37.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) looking at everyone
38. 38.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) looking at everyone
39. 39.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) thanking the asker (d) arguing angrily
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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