Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 628 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) keeping answers short (d) thanking the asker
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) looking at everyone
9. 9.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) interrupting the asker (d) rolling your eyes
10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) rolling your eyes (d) arguing angrily
12. 12.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
14. 14.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) looking at everyone (d) thanking the asker
16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) looking at everyone
17. 17.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) looking at everyone (d) making up an answer
18. 18.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
21. 21.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) keeping answers short (d) staying calm
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
23. 23.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) admitting you don’t know
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) arguing angrily
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
30. 30.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) interrupting the asker (d) staying calm
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) making up an answer (d) interrupting the asker
33. 33.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
34. 34.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) keeping answers short (d) making up an answer
35. 35.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
37. 37.Which of these is a poor Q&A habit? (a) rolling your eyes (b) looking at everyone (c) keeping answers short (d) thanking the asker
38. 38.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
39. 39.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) answering only friends (d) repeating the question
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False

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