Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 63 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) keeping answers short
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
9. 9.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) staying calm (d) keeping answers short
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) answering only friends (d) staying calm
15. 15.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) looking at everyone
16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
18. 18.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) interrupting the asker
19. 19.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) repeating the question (d) arguing angrily
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
21. 21.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) answering only friends (d) keeping answers short
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) thanking the asker
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
30. 30.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
36. 36.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
37. 37.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
38. 38.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
40. 40.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False

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