Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 633 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
2. 2.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
3. 3.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
4. 4.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
5. 5.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) making up an answer (d) keeping answers short
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
7. 7.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) answering only friends (d) admitting you don’t know
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
9. 9.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) keeping answers short (d) admitting you don’t know
14. 14.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) rolling your eyes (d) thanking the asker
15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) keeping answers short
17. 17.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) interrupting the asker (d) arguing angrily
23. 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
24. 24.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
25. 25.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
28. 28.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) admitting you don’t know (d) repeating the question
30. 30.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
32. 32.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
35. 35.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) a ten-minute answer
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) admitting you don’t know
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) repeating the question
40. 40.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) making up an answer (d) interrupting the asker

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